Customer satisfaction is always our top priority, and as such we handle each query on an individual basis to the best of our ability. While we hope that you are delighted with your order, if you are not perfectly satisfied with your goods we will happily offer you full refund.
Unfortunately, we can not refund any taxes, duties, charges or the return and shipping fee. Refunds will also be set at the price you paid not the price in the currency concerned at the date of refund.
To return or exchange items, contact us at firstname.lastname@example.org with your order number and specify if its a return or an exchange and we will instruct you accordingly.
For items on sale we cannot accept exchanges and returns.